Terms and Conditions

Confirmation of Order

Once you are happy to place your order with Surrey Event Hire, we will provisionally book it in for you. The booking is not confirmed until we have received a deposit of 20% of the total, this will be invoiced for. If your event is within 7 days of booking, the full balance will be required to confirm your order.

Deposit

To confirm your booking with Surrey Event Hire a deposit of 20% of the total will be required (£50 minimum).

Final Balance

Cleared funds of any remaining balance must reach our account before your delivery can be dispatched. Account holders are welcome, please contact our office for more details.

Cancellation

If you need to cancel your booking more than 28 days before the event date, your deposit will be refunded minus 20% to cover administration costs (£50 minimum). If you need to cancel your booking less than 28 days before the event date, your deposit is non-refundable.

Damages and Breakages

During the hire period, the hirer is fully responsible for all hired items. Any damaged, broken or lost items will be charged for.

Methods of Payment

Card - We accept all major debit and credit cards, card payments can be made over the phone or in person at our offices. Unfortunately for credit card transactions we have to charge an extra 2.5% for the service, this does not apply to debit cards.

BACS – Lloyds Bank, 83 High Street, Walton on Thames, Surrey, KT12 1DU

Sort code: 30-99-09, Account number: 29875460

Cheques - These are accepted however cleared funds must reach our account before delivery can be dispatched. Once we have received your deposit this will confirm your booking with us, this will also confirm that you adhere to our terms and conditions.