Surrey Event Hire

Call us today on 01932 218055
FAQ

FAQ

Frequently Asked Questions

Q.What is my responsibility for equipment return?

We ensure catering equipment is delivered hygienically clean and ready for use. On collection, tables and chairs should be knocked down; equipment is to returned in their respective containers. Linen should not be packed away damp as linen will form mildew almost immediately. Any damage resulting from mildew or other stains will be invoiced at the full replacement value.

If you have any other questions please do not hesitate to call us on 01932 218055.

Q.Do I have to return my equipment clean?

We ask for all equipment to be returned clean, however not wrapped in cling film as delivered, as your order will need to be checked upon return. We do offer a dirty return service which is charged at an extra 30% on each washable item. i.e. a pack of 10 x dinner plates @ £1.90 would incur an additional cost of 57 pence.

If you have any other questions please do not hesitate to call us on 01932 218055.

Q.What happens if something is broken, damaged or missing?

We do charge for missing, broken or damaged items. All equipment is the responsibility of the hirer for the duration of the hire period. Be sure equipment is secured when not in use and protected from weather.

If you have any other questions please do not hesitate to call us on 01932 218055.

Q.What about changes in my order?

Additions are welcome subject to availability. Small deletions prior to delivery can be accommodated.

If you have any other questions please do not hesitate to call us on 01932 218055.

Q.When should I make my reservations?

Please book as early as possible, especially for the busy summer and Christmas periods.

If you have any other questions please do not hesitate to call us on 01932 218055.

Q.Do you know any Caterers, Djs, or bands

We have a long list of companies that previous customers have used and we would be happy to pass on there details please see below a few of the type of companies we can help with:

  • Caterers
  • DJ’s
  • Bands
  • Photographers
  • Marquee Hire
  • Toilet Hire
  • Event planners
  • Wedding organizers
  • Lighting/sound equipment hire

If you have any other questions please do not hesitate to call us on 01932 218055.


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Call us now on
01932 218055
for help with your event